Privacy Policy

Effective Date: April 2025
Business Name: Printmonster Redditch Limited
Website: www.printmr.co.uk
Contact Email: hello@printmr.co.uk

  1. Who We Are

We are Printmonster Redditch Limited, a UK-based print and branding services provider offering B2B and B2C print services. This privacy policy outlines how we collect, use, and protect your personal data when you use our website or services.

  1. What Information We Collect

We may collect and process the following information:

  • Contact information – such as name, email, phone number, business name
  • Order and payment details – for invoices, quotes, and fulfilment (handled via secure third parties)
  • Website usage data – including IP address, browser type, and page views (collected via cookies and analytics)
  • Communication records – when you email, call, or use our contact forms
  1. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes
  • Process orders and deliver products or services
  • Manage customer accounts and communication
  • Improve our website and customer experience
  • Comply with legal and financial obligations

We do not sell or rent your data to any third parties.

  1. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

  • Contractual necessity – to provide products/services you’ve requested
  • Legitimate interest – to communicate with customers and manage our business
  • Consent – for optional marketing communications (you can withdraw at any time)
  • Legal obligation – to comply with tax or financial record-keeping laws
  1. How We Store Your Information

We store your data securely using password-protected systems and reputable UK or EU-based service providers. We retain data only for as long as necessary to fulfil the purposes outlined above.

  1. Sharing Your Data

We may share your data with:

  • Payment processors
  • Delivery couriers
  • Subcontracted suppliers (e.g., trade printers)
  • Accountants or legal authorities (where required)

All partners are contractually obligated to handle data securely and in compliance with UK GDPR.

  1. Your Rights

You have the right to:

  • Access, update, or correct your data
  • Request deletion of your data (unless we have a legal reason to retain it)
  • Object to or restrict processing
  • Withdraw marketing consent at any time
  • File a complaint with the ICO (Information Commissioner’s Office)

To exercise any of your rights, contact us at hello@printmr.co.uk.

  1. Cookies

Our website uses cookies to track site usage, improve performance, and enhance your experience. You can control cookies via your browser settings.

  1. Changes to This Policy

We may update this policy from time to time. All changes will be posted on this page with an updated effective date.

Contact Us
If you have any questions about this privacy policy, please email us at hello@printmr.co.uk.